Terms of Service
Last updated: July 25, 2026 · Effective: upon publication
1. Agreement
These Terms are a binding agreement between you (and any organization you represent) and Seshat, a service of FTSC Consulting LLC, a Wyoming limited liability company ("we", "us"). By creating an account or using the service, you accept them and confirm you're at least 18 and authorized to bind your organization. If you don't agree, don't use Seshat. Our Privacy Policy and, for business customers, our Data Processing Addendum are incorporated by reference.
2. The service
Seshat copies email and attachments from mailboxes you connect into encrypted storage, organizes and indexes them, lets you search, preview, download, and—at your direction—delete the originals from the source mailbox to free space. Features and plans may change; we'll give reasonable notice of material reductions.
3. Accounts & security
Keep your credentials confidential, enable available security features (such as 2FA), and tell us promptly of any unauthorized use. You're responsible for activity under your account. For team/firm plans, the admin is responsible for its members' use and for managing their access.
4. Connecting mailboxes & your authorization
By connecting a mailbox, you represent that you own it or are authorized to access, copy, and delete its contents, and that doing so doesn't violate any law or any third party's rights. You authorize Seshat to access the mailbox through the provider's API on your behalf, solely to provide the service, until you disconnect it or revoke access. Your use of connected providers (e.g., Microsoft, Google, Yahoo, IMAP hosts) remains subject to their terms; you're responsible for complying with them.
5. Your data, your content license, and our IP
You own your data. As between you and us, you retain all rights to the email, attachments, and other content you vault ("Customer Data"). You grant us only the limited, worldwide, non-exclusive license needed to host, encrypt, index, transmit, display, and otherwise process it to operate the service and as you instruct—nothing more. We claim no ownership and will not use it for any other purpose (see the Privacy Policy).
Our IP. The Seshat software, site, branding, and documentation are owned by us and our licensors. We grant you a limited, revocable, non-transferable, non-sublicensable license to use the service per these Terms. You may not copy, modify, reverse-engineer, decompile, resell, sublicense, or create derivative works of the service, remove notices, or use it to build a competing product.
6. Acceptable use
Your use of Seshat is governed by our Acceptable Use Policy, which is incorporated into these Terms. In summary, you agree not to: use Seshat unlawfully or to store unlawful content; connect a mailbox you aren't authorized to access, copy, and delete; access data you aren't authorized to; probe, scan, or breach security or account isolation; disrupt or overload the service; circumvent usage limits; introduce malware; scrape except via features we provide; or let others do any of these. We may set and enforce reasonable technical limits, and may enforce the Acceptable Use Policy as described there and in Section 9.
Regulated data. Seshat is not designed for, and you should not use it to store, protected health information subject to HIPAA, cardholder data subject to PCI-DSS, or similar regulated data, unless we have separately agreed in writing (for example, a Business Associate Agreement). We do not offer a Business Associate Agreement at this time.
7. Deletion is permanent and at your direction
Seshat deletes from a source mailbox only when you direct it to, only after verifying the vault copy, and only within the scope you select. Source deletion is irreversible. You're responsible for the ranges you choose to clear. We strongly recommend keeping a downloaded copy as well (your third backup). Vaulted items follow the retention period you set and may be auto-deleted at its end unless under legal hold.
Your acknowledgement. You acknowledge and agree that deletion from a source mailbox is permanent and irreversible; that you alone select the scope of any deletion; and that Seshat executes a deletion only on your instruction and only after verifying a complete vault copy. We require you to confirm each deletion in the app before it runs. To the maximum extent permitted by law, Seshat is not liable for any loss arising from data you direct it to delete, except to the extent caused by Seshat's gross negligence or willful misconduct. You are responsible for keeping an independent backup before directing any deletion.
How we protect the vault copy. Vaulted items are encrypted at rest and stored on durable, redundant object storage, and we verify a complete, intact vault copy before executing any source deletion. No storage system is infallible; this is not a guarantee against all loss — see the disclaimers and limitations in Sections 11 and 13.
Keys and passphrases. You may seal certain items with a passphrase or key that only you control. Seshat cannot access, reset, or recover these. If you lose the passphrase or key, the affected data is permanently unrecoverable, and Seshat has no obligation or ability to restore it.
Legal hold. You (or your account administrator) may place a legal hold on specific conversations. A hold overrides retention auto-deletion and prevents source deletion of the held items until you release it; data under hold is retained until the hold is lifted.
8. Fees, billing & non-payment
Paid plans are billed in advance on a recurring basis at the prices shown at purchase. Subscriptions auto-renew for successive terms unless cancelled before the renewal date; you authorize recurring charges to your payment method. Refunds. You may request a refund of a plan purchase within three (3) days of that purchase, before that subscription has renewed, and provided no email has yet been transferred into your vault under that subscription. Cancellation must be made before the renewal date: once a subscription renews, the renewed term is non-refundable, and no refund is available for any term after a renewal has taken place (cancelling stops future renewals but does not refund a term already begun). Likewise, once any transfer has run, fees are non-refundable: a transfer may have removed messages from your source mailbox, and we retain your archive in their place rather than risk leaving you without a copy. Add-on mailboxes and amounts already consumed are non-refundable. Except as stated here, fees are non-refundable except where required by law. You're responsible for applicable taxes. We may change prices with at least 30 days' notice effective at your next renewal. Free trials convert to paid plans unless cancelled before they end. Late or failed payments may lead to suspension.
If a payment fails. If a subscription payment fails, we'll retry it a few times over the following days and let you know. If it isn't resolved, we suspend access to the account; your archive is preserved during suspension. If the account stays unpaid, you have 30 days from suspension to export your data — download it, or restore it to a mailbox — after which we may permanently delete your vaulted Customer Data, except where a legal hold or the law requires us to keep it. We do not charge interest or late fees on unpaid balances. Paying the outstanding amount before deletion restores your access.
9. Suspension & termination
You may cancel any time from your account. We may suspend or terminate access for material breach, non-payment, legal risk, or threats to the service or others—with notice where practicable, immediately where necessary. On termination or when you close your account, you have 30 days to export your data — self-service from the app, as original .eml/MIME messages with their attachments and a metadata manifest. After that window we permanently delete your vaulted Customer Data, regardless of any longer default retention period, except where a legal hold or law requires retention. Sections that by nature should survive (data ownership, IP, disclaimers, indemnity, liability, disputes) survive termination.
10. Confidentiality
Each party may access the other's confidential information and will protect it with at least reasonable care, use it only to perform under these Terms, and not disclose it except to those who need it and are bound to confidentiality, or as required by law.
11. Warranties & disclaimers
We'll provide the service with reasonable skill and care. Except as expressly stated, the service is provided "as is" and "as available," and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We don't warrant that the service will be uninterrupted, error-free, or secure, or that AI-assisted results will be complete or accurate. AI features are aids, not a substitute for your own review. You're responsible for verifying results before relying on them, and for maintaining your own backups.
12. Indemnification
By you. You will defend, indemnify, and hold harmless FTSC Consulting LLC, its affiliates, and each of their respective officers, directors, managers, members, employees, agents, licensors, and suppliers (each an “Indemnified Party”) from and against any third-party claims, demands, investigations, losses, liabilities, damages, fines, penalties, and reasonable costs and legal fees arising out of or relating to: (a) your Customer Data or any content you connect, store, transfer, download, delete, or restore through the service; (b) your use or misuse of the service; (c) your violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation; (d) any unlawful, fraudulent, infringing, or otherwise illegal activity conducted by you or through your account, including any content that is unlawful to store, transmit, or possess; or (e) your lack of authority to access, copy, or delete a connected mailbox. You are solely responsible for the legality of your content and your use of the service, and this obligation survives termination. This obligation does not apply to the extent a claim arises from the gross negligence or willful misconduct of FTSC Consulting LLC.
By us. We'll defend and indemnify you against third-party claims that the Seshat software, as provided and used per these Terms, infringes their intellectual-property rights, and pay resulting damages and costs—excluding claims arising from your content, combinations with non-Seshat products, or modifications you make. The indemnified party must give prompt written notice of the claim and reasonable cooperation, and the indemnifying party will have sole control of the defense and settlement. However, the indemnifying party may not agree to any settlement that requires the indemnified party to admit fault, pay any amount, or take or refrain from taking any action without the indemnified party's prior written consent, which will not be unreasonably withheld. The indemnified party may participate in the defense with its own counsel at its own expense.
13. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility. Except for your payment obligations, your indemnity obligations, and a party's gross negligence or willful misconduct, each party's total aggregate liability arising out of or relating to the service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Data-loss claims. For claims arising from the loss, corruption, or destruction of your Customer Data, our aggregate liability is instead limited to the greater of (a) US$10,000 or (b) two times (2×) the amounts you paid us in the 12 months before the event — the gross-negligence and willful-misconduct carve-out above still applies.
Some jurisdictions don't allow certain limitations, so some of the above may not apply to you. Nothing here limits liability that can't be limited by law.
14. Third-party services
Seshat relies on and integrates with third parties (e.g., email providers, cloud infrastructure, and payment providers listed in our Subprocessors page). We're not responsible for third-party services, and your use of them may be governed by their terms. If a provider changes or restricts its API, some features may change accordingly.
15. Governing law & dispute resolution
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. Before filing a claim, the parties will try in good faith to resolve disputes informally for 30 days. Any unresolved dispute will be brought exclusively in the state or federal courts located in Wyoming, and you and we consent to the personal jurisdiction of those courts. Either party may still bring an individual claim in a small-claims court that has jurisdiction, and either party may seek injunctive relief for intellectual-property or confidentiality breaches in the Wyoming courts.
16. General
Changes to these Terms. We may update these Terms; we'll post the new version and update the date. For material changes, we'll give reasonable advance notice — by email to your account address or a prominent in-app notice — before they take effect, and where a change materially affects your rights we'll ask you to re-accept. For minor changes, continued use after the effective date means acceptance.
Feedback. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or any obligation to you.
Export controls & sanctions. You represent that you are not located in, and will not use Seshat from, a country or region subject to comprehensive US sanctions, and that you are not on any US government restricted-party list. You will comply with applicable export-control and sanctions laws.
General. You may not assign these Terms without our consent; we may assign them in a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond reasonable control (force majeure). If a provision is unenforceable, the rest stays in effect. These Terms, the Privacy Policy, the DPA (for business customers), and the Cookie and Subprocessors pages are the entire agreement and supersede prior understandings. Order of precedence: if these documents conflict, the following controls, in order — (1) the DPA (for data-protection matters), (2) these Terms, (3) the Privacy Policy, (4) the Cookie and Subprocessors pages. Notices to you may be sent to your account email; notices to us go to [email protected] or FTSC Consulting LLC, 1712 Pioneer Ave, Ste 2456, Cheyenne, WY 82001. Questions: [email protected].